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BNPL, Personal Shopper... Your Monday Morning Coffee, With Spaycial #8

What is the Monday Morning Coffee with Spaycial? Every Monday morning, our editorial team brings you 5 need-to-know news from its weekly readings, to read in less than 5 minutes.

What's on the menu this week ?

1. A new personal shopper app'

Offering more and more dedicated services to the shopper is what drives us in the morning at Spaycial ! Introducing OK Market! Carrefour new 'personal shopper' home delivery service. The "first of its kind" in France according to the French retailer.
"This new service combines the very best of digital and bricks-and-mortar retail, providing our customers with a unique experience for their weekly shopping."
In practice, a hypermarket assistant will browse the shelves for the shopper with whom he is in contact. Once the shopping is done, it is delivered to the shopper's home in 3 hours.

2. Hyper-Personalization is the post-COVID future of customer engagement in retail

"Brands should begin hyper-personalizing customer engagement in retail, focusing on how to grow from trend analysis and customer behavioral analysis to offer personalized customer experiences", explains Indian Retailer in this interesting 'how-to' guide. The kind of sentence that echoes word for word what we offer to brands at Spaycial

3. With "Installments", Mastercard enters BNPL arena

Buy Now Pay Later is the most trendsetting business right now, now taking on board even major legacy companies. We speak about it every Monday, whether it's a trends report or actual news. This week, here comes Mastercard, with a new buy now-pay later service that will let shoppers pay for goods online and in stores in 4 installments, without any interest rate fees. Installments is built "to protect consumers and enable choice without sacrificing trust and security," Mastercard CPO Craig Vosburg said, according to Retail Dive.

4. Open banking startup TrueLayer raised $130 million in a funding mega-round—reaching unicorn status

What is TrueLayer? A solution giving developers technology to access a range of open banking services, such as account holder verification and payment initiation.
Why is it a unicorn? TrueLayer says it enables millions of consumers' open banking transactions. It
 has helped make financial executives more receptive to open banking, which likely won over investors. Business Insider tells you all.

5. How A Small Business Can Attract Customers With A Loyalty Program

Final read this week, the kind of "business tips" article we enjoy reading. "A small business is quite capable of implementing a full-fledged loyalty program and attracting customers", states Read their article on how to do this, from format to implementation and effectiveness.