What is the Monday Morning Coffee? Every Monday morning, our editorial team brings you 5 need-to-know news from its weekly readings, to read in less than 5 minutes.
Newsweek Magazine asks this one key questions for brands, retailers and shopping places : "What do shoppers want from my brick-and-mortar locations?" From in-store experiences to in-store curation to embracing inflation and offering digital signage, this article takes you through the best trends to follow. It's a data-based piece with great information for retailers to attract as many shoppers as possible in the best of fashion.
"Designing a successful loyalty strategy demands a deeper understanding of today's consumers." On that, we fully agree with Retail Customer Experience. Here are 8 findings below to keep in mind.
Are programs and inflation an odd couple? Not that much actually. "A loyalty program incentivizes repeat visits to a place – and that increases the likelihood of creating a new relationship with an employee, owner" writes the Food Institute. "People want to participate, they just need the relationship to be totally clear in terms of what the communications, expectations and rewards will be."
Inflation and shopping still, right? "45% of respondents said they chose Buy Now Pay Later (BNPL) because they expected to have more money later and 34% of respondents said BNPL allows them to make purchases otherwise not in their budget", shares this Forbes Advisor article. Also because BNPL doesn't target big tickets only but mostly casual shopping. "In fact, 49% of respondents chose that they had used BNPL for mid-range clothing, shoes and accessory purchases."
Read more on that topic : Buy Now Pay Later at Spaycial