The arrival of new players and service providers, such as bank aggregators, on the market of your payment data creates a whole series of legitimate fears and questions. Except that these can lead to doubts when you make your purchases.
Legality of the services, protection of your data, transparency of the actors... Nurgül Sivasli, our Data Protection Officer, answers this necessary fact-checking.
"We have to be able to reassure people about our business while making it clear that there is nothing to hide."
We should fear the emergence of new players in contact with our payment data - FALSE
Access to payment data and cashback has existed for years abroad, especially in the United States. Better still, access to your bank account data is commonplace, here or elsewhere, as soon as we take out a loan or credit, for example. These are classic processes that have been secure for years, and you don't even notice them anymore.
In France, however, we still find it difficult to accept that our personal data, payment or otherwise, can be seen by third parties. This is also why banks, the guardians of the temple, remain trusted players in the minds of shoppers. They refuse to exploit data directly and offer an impression of confidentiality around the data. Now, within the legal framework of the PSD2, banks are working with these new service providers, like us, and it's even more secure for shoppers' data.
The list of existing situations does not end there, since for decades, third-party services (Visa, Mastercard, Amex) with which we have no direct contact and which nonetheless have access to our data have been involved in everyone's bank cards. And let's not forget contactless mobile payment, which is becoming more and more widespread, via Apple, Samsung, Google Pay or Paylib, all of which are partners of your banks (we'll come back to that!) without you having to wonder about their presence in your shopping experience once you're at the checkout. Spaycial is part of this trend, in a 100% secure and supervised framework.
One third-party player is better than two GAFAs - TRUE
In other words, it is better to have a French third-party service that complies with European standards and is authorized by a competent French authority (the ACPR and the Banque de France), which renews its trust in the service every year, than one or two GAFAs, whose conditions are often complex and opaque, but which are already fully established in our daily payments.
Spaycial is an accredited trusted third party, and within the framework of the PSD2, works to make life easier for shoppers as well as for brands, retailers and shopping places. This is done with strict respect for shoppers' personal data and with an GDPR approach, notably thanks to privacy by design, which is an integral part of our DNA.
My data is collected to provide me with tailored commercial offers - TRUE
First of all, let's not forget that a service like Spaycial does not have access to all your payment data. All the data processed to get to know shoppers better is strictly subject to their consent.
If the shopper gives his consent to join a reward program in his favorite store, Spaycial's clients (brands, retailers or shopping places) can analyze the shoppers' behaviors and effectively offer them personalized benefits. All this thanks to the study and processing of these payment data.
Spaycial benefits include cashback, welcome offers, promotions, birthday gifts, event invitations, free parking offers, personal shopper services, Buy Now Pay Later and many other tailored offers.