Back to blog

Lionel Koffi

ginkio.com/lionelkoffi

Click & collect, dark stores... Measuring the impact of the pandemic on physical stores

Lionel Koffi Lionel Koffi

The pandemic was first and foremost considered as a threat for physical stores. A year ago, we actually published a report on the impact of the first lockdown on shopping behaviours. But this COVID-19 crisis revealed above all the need for brands to diversify, notably by varying and interconnecting ...

Read more

Tech Talent: how to become a STAR(R) in interviews

Lionel Koffi Lionel Koffi

You've applied to an online job offer and you've been selected. You've been approached by our HR team, a board member or an operational person about this recruitment opportunity. You're keen to go further and you're going to meet several members of the Spaycial team, our Spaycialists. To be ...

Read more

GDPR and payment data: what are the main stakes?

Lionel Koffi Lionel Koffi

At a time when artificial intelligence is omnipresent, even in everyday objects and services, the collected data represent a fundamental asset for companies in all sectors. Especially in retail, where hyper-individualization has become the norm in the relationships between shoppers and brands. With ...

Read more

Strong authentication: a better experience for shoppers, better loyalty for brands

Lionel Koffi Lionel Koffi

For a retailer, building shopper loyalty remains a real challenge, especially with the increasing importance of digital technology. Sales channels are multiplying (stores, websites, cell phones, etc.) and require an omnichannel vision of the transactions carried out, while guaranteeing security in ...

Read more

The winning choice of diversity at Spaycial

Lionel Koffi Lionel Koffi

Make no mistake about it. Diversity in a company like Spaycial is not a marketing ploy. "It's a management project, a vision that makes diversity a strength," says Arnaud Gien-Pawlicki, Head of Talent.

Read more

Retail: 3 trends and best practices for 2021

Lionel Koffi Lionel Koffi

What if we spoke about the pillars of retail ? As we know, the COVID-19 pandemic has had a lasting influence on consumer buying behavior, by accelerating already existing trends. All of this has been accompanied by major changes in the retail world : omnichannel strategies, personalization, boom of ...

Read more

E-receipt: here is why your data is not at risk

Lionel Koffi Lionel Koffi

As of January 1, 2023, paper sales receipts will disappear from your stores. As part of the anti-waste law, this dematerialization of receipts means that data relating to purchases in stores will be available, by default, online. The goal here is to fight against the waste of paper, knowing that, ...

Read more

What is a bank account aggregator?

Lionel Koffi Lionel Koffi

For more than 3 years now, and on January 13th, 2018 to be precise, the world of payment has entered a new regulatory framework. That of PSD2, the Payment Services Directive, which updates the framework for payments in Europe : it extends European regulation to new payment service providers ...

Read more

Map. Where can you enjoy Spaycial's shopping benefits?

Lionel Koffi Lionel Koffi

We do offer our shoppers the unique possibility to be automatically rewarded in their favorite stores with special offers and cashback, but you have to find us first ! Let us tell you where. In close to 5 years of existence, we integrated more than 30 loyalty programs, thanks to a solid presence in ...

Read more